Terms and Conditions

Effective Date: January 2021
Last Updated: February 2025

Welcome to Mindful & Co (OA ‘Mindful Virtual Assistance’) ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website, services, and any related content. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. Definitions

  • "Website" refers to mindfulvirtualassistance.ca.

  • "Services" refers to online business management, social media management, branding, website design, graphic design, and any other related digital creative services provided by us.

  • "Client" refers to any individual or entity engaging our services.

  • "User" refers to anyone accessing our website.

2. Use of Website and Services

  • You must be at least 18 years old or the legal age in your jurisdiction to use our services.

  • You agree not to use our website or services for any illegal or unauthorized purpose.

  • We reserve the right to refuse service to anyone at our discretion.

3. Intellectual Property

  • All content, including text, graphics, logos, and service materials, is the exclusive property of Mindful & Co (MVA) and is protected under Canadian copyright law.

  • Clients receive a limited, non-transferable license to use the deliverables created for them, subject to full payment and compliance with these Terms.

4. Service Agreements & Payments

  • A signed service agreement or contract is required before work begins.

  • Payments are due as outlined in individual contracts. Late payments may incur fees.

  • No refunds will be issued once work has commenced.

5. Confidentiality & Privacy

  • Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared.

  • We collect and use personal information in accordance with our Privacy Policy, which complies with the Personal Information Protection Act (PIPA) of British Columbia.

6. Limitation of Liability

  • We make no guarantees regarding specific results from our services.

  • We are not responsible for any losses, damages, or legal issues resulting from the use of our services.

7. Termination of Services

  • Either party may terminate a contract with written notice, subject to any terms outlined in the agreement.

  • Work completed up to the termination date must be paid for in full.

8. Third-Party Links & Services

  • Our website may contain links to third-party websites. We are not responsible for their content or practices.

  • We may use third-party software or platforms to deliver services; clients agree to their respective terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of British Columbia, Canada. Any disputes shall be resolved in the courts of British Columbia.

10. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our website or services after changes are posted constitutes acceptance of the new Terms.

11. Contact Information

For questions regarding these Terms, please contact us at:
mindfulvirtualassistance@gmail.com